{ "scaleVersion": "0.6", "workspace": { "id": "WS-NORTHSTAR", "name": "Northstar — Episode B readiness", "status": "active", "leadBusinessArchitect": "Avery Chen", "exportId": "NORTHSTAR-B-20260130", "priorExportId": "NORTHSTAR-A-20260109", "exportedAt": "2026-01-30T17:00:00Z", "recordPurpose": "authored-fictional-example", "caseVersion": "1.2" }, "charter": { "businessQuestion": "May R1 begin under DEC-001, and what must remain conditional?", "decisionSupported": "Condition,stagger,defer or reject operational entry; preserve funding/procurement boundaries.", "decisionOwner": "Casey Ortiz / ORG-15 Readiness Forum", "audience": [ "Investment Council", "Operations", "Finance", "Customer" ], "includedScope": [ "E-001–E-007", "Three candidate branch conditions", "Promise policy, reservation meaning, skills/capacity, exceptions and customer outcomes", "E-008 bounded readiness evidence" ], "excludedScope": [ "Episode C operating results", "R2 activation", "Procurement", "Baseline results not yet available on January30" ], "requiredWorkProduct": "Conditional readiness decision and continuation record", "sufficiencyCondition": "The forum can distinguish accepted readiness from unclosed conditions and delegated authority.", "stopCondition": "Stop modeling when detail cannot change the next commitment; redesign learning that cannot alter a decision.", "episode": "B", "evidenceCutoff": "2026-01-30T12:00:00Z" }, "evidence": [ { "id": "E-001", "title": "Operations dashboard and definitions", "owner": "ORG-09", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-05T09:00:00Z", "effectiveFrom": "2026-01-05", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-001.1", "statement": "M-01 approximately 82% combines inconsistent local denominators.", "locator": "#e-001 / E-001.1" }, { "id": "E-001.2", "statement": "Metro uses latest accepted appointments and removes cancellations.", "locator": "#e-001 / E-001.2" }, { "id": "E-001.3", "statement": "Rural uses original window unless manager approves revision.", "locator": "#e-001 / E-001.3" }, { "id": "E-001.4", "statement": "Recovery records inconsistently link original commitment.", "locator": "#e-001 / E-001.4" } ], "limitations": [ "Not a reconciled pilot baseline; no approved customer restoration-time baseline." ], "disposition": "limited" }, { "id": "E-002", "title": "Regional quality sample", "owner": "ORG-07", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-06T09:00:00Z", "effectiveFrom": "2026-01-06", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-002.1", "statement": "M-02 approximately 14% against an 8% aspiration.", "locator": "#e-002 / E-002.1" }, { "id": "E-002.2", "statement": "Regions dispute preventable-repeat coding.", "locator": "#e-002 / E-002.2" }, { "id": "E-002.3", "statement": "Sampling and event coding require validation before savings claims.", "locator": "#e-002 / E-002.3" } ], "limitations": [ "Disputed coding and sample frame; no causal estimate." ], "disposition": "limited" }, { "id": "E-003", "title": "Workshops and dispatcher observations", "owner": "Avery Chen / ORG-14", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-07T09:00:00Z", "effectiveFrom": "2026-01-07", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-003.1", "statement": "Dates sometimes promised before physical part confirmation.", "locator": "#e-003 / E-003.1" }, { "id": "E-003.2", "statement": "Allocation, reservation, expiry and refresh have distinct meanings.", "locator": "#e-003 / E-003.2" }, { "id": "E-003.3", "statement": "Rural travel, skills and exception approval constrain dates.", "locator": "#e-003 / E-003.3" }, { "id": "E-003.4", "statement": "Later promises may improve reporting while worsening service.", "locator": "#e-003 / E-003.4" }, { "id": "E-003.5", "statement": "Identifiers/timestamps do not establish consistent source semantics.", "locator": "#e-003 / E-003.5" } ], "limitations": [ "Convergent observation, not a controlled causal study." ], "disposition": "limited" }, { "id": "E-004", "title": "Vendor demonstration and integration note", "owner": "ORG-11", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-08T09:00:00Z", "effectiveFrom": "2026-01-08", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-004.1", "statement": "Demo blocked commitments with absent part/skill fields.", "locator": "#e-004 / E-004.1" }, { "id": "E-004.2", "statement": "No live feed, representative rural test, adoption or value experiment.", "locator": "#e-004 / E-004.2" }, { "id": "E-004.3", "statement": "Platform planning range $4–7m over 18–24 months, not accepted quote.", "locator": "#e-004 / E-004.3" }, { "id": "E-004.4", "statement": "A4 narrow feed/exception queue: $60–120k, 1–2 FTE, contingent on source semantics; not a scarcity/travel/policy solution.", "locator": "#e-004 / E-004.4" } ], "limitations": [ "Functionality is not fit/value; API availability is not integration feasibility." ], "disposition": "limited" }, { "id": "E-005", "title": "Finance planning memorandum", "owner": "Morgan Ellis / ORG-12", "authority": "governed-authority", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-08T09:00:00Z", "effectiveFrom": "2026-01-08", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-005.1", "statement": "Enterprise margin31%; proposed cumulative guardrail at least31%.", "locator": "#e-005 / E-005.1" }, { "id": "E-005.2", "statement": "Unvalidated gross recoverable credits/overtime $9–18k/month; excludes lost demand.", "locator": "#e-005 / E-005.2" }, { "id": "E-005.3", "statement": "90-day delay scenario $27–54k if other conditions hold; not ROI.", "locator": "#e-005 / E-005.3" }, { "id": "E-005.4", "statement": "A1 includes labor/training/participation/measurement; recurring burden separate.", "locator": "#e-005 / E-005.4" }, { "id": "E-005.5", "statement": "Resolve decision-changing uncertainty cheaply before material commitment.", "locator": "#e-005 / E-005.5" } ], "limitations": [ "Planning assumptions are neither achieved benefits nor causal estimates." ], "disposition": "limited" }, { "id": "E-006", "title": "Two-week commitment review", "owner": "ORG-09", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-08T09:00:00Z", "effectiveFrom": "2026-01-08", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-006.1", "statement": "68/180 had recorded part/skill confirmation:37.8%.", "locator": "#e-006 / E-006.1" }, { "id": "E-006.2", "statement": "Six candidate branches differ from later eligible cohort.", "locator": "#e-006 / E-006.2" }, { "id": "E-006.3", "statement": "M-04 part/skill checks do not equal complete policy compliance.", "locator": "#e-006 / E-006.3" }, { "id": "E-006.4", "statement": "Missing evidence may be recording failure rather than missing action.", "locator": "#e-006 / E-006.4" } ], "limitations": [ "Purposive sample; cannot annualize or reuse as the pilot baseline." ], "disposition": "limited" }, { "id": "E-007", "title": "Branch capacity and options worksheet", "owner": "ORG-05 / Finance / Delivery", "authority": "supporting-evidence", "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "availableAt": "2026-01-09T09:00:00Z", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "claims": [ { "id": "E-007.1", "statement": "Five-day diagnostic within $15k included in eventual A1 cap.", "locator": "#e-007 / E-007.1" }, { "id": "E-007.2", "statement": "Proposed cumulative stages:$15k diagnostic,$75k preparation,$300k after entry.", "locator": "#e-007 / E-007.2" }, { "id": "E-007.3", "statement": "Proposed productivity,cost/capacity/customer guards and original/restoration measures.", "locator": "#e-007 / E-007.3" }, { "id": "E-007.4", "statement": "Readiness,customer harm and source authority may stop a test after analysis is sufficient.", "locator": "#e-007 / E-007.4" } ], "limitations": [ "Three purposively selected branches do not establish representativeness; cost/capacity provisional." ], "disposition": "limited" }, { "id": "E-008", "title": "Signed preparation and readiness packet", "owner": "Priya Shah / Morgan Ellis / Casey Ortiz", "authority": "governed-authority", "location": "../case-study/episode-b/EVIDENCE-PACKET.md", "availableAt": "2026-01-30T09:00:00Z", "effectiveFrom": "2026-01-30", "effectiveTo": null, "reviewDate": "2026-03-03", "accessClass": "public-fictional", "claims": [ { "id": "E-008.1", "statement": "24 reservation sequences:7 lagged,4 allocated-not-reserved;18 timing checks median6min/range2–17. Diagnostic$12k plus preparation$58k=$70k; total forecast$286k,peak≤6FTE. Purposive observations justify operating test while retaining A4.", "locator": "#e-008 / E-008.1" }, { "id": "E-008.2", "statement": "POL-01 requires normal confirmation or a complete approved exception. Branch/regional rights explicit. ORG-15 may allow one CFO-validated margin-remediation interval, not cap increases,R2 or procurement.", "locator": "#e-008 / E-008.2" }, { "id": "E-008.3", "statement": "ORG-08 owns BO-05; inventory source provisional for R1 with twice-daily reconciliation,not enterprise authority. OI-02 closes for R1; OI-06 remains for R2.", "locator": "#e-008 / E-008.3" }, { "id": "E-008.4", "statement": "Selected metro,mixed,rural; at least100/branch,450total is sufficiency not representativeness. Jan3–Feb1 baseline incomplete Jan30. Preserve original/latest,removed,cancelled,declined and restoration measures.", "locator": "#e-008 / E-008.4" }, { "id": "E-008.5", "statement": "M-01≥92%cumulative;M-03≥31%;M-04≥90%laterperiod;M-07≥85%day30/95%later;M-06≤3%deterioration;M-08≤$300k/6FTE;exceptions≥90%one-shift;customer adverse movement requires investigation.", "locator": "#e-008 / E-008.5" }, { "id": "E-008.6", "statement": "Training91%,one shift incomplete; baseline must finish; provisional-source reconciliation and regional backup approver remain conditions; rollback retains lineage.", "locator": "#e-008 / E-008.6" } ], "limitations": [ "Approved only for R1 scope; performance remains unobserved.", "Prospective baseline incomplete; do not import February1 reconciliation into January30." ], "disposition": "limited" } ], "elements": [ { "id": "O-01", "version": 1, "status": "accepted", "owner": "ORG-09", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "objective", "name": "Reliable service promises", "definition": "Reliable promises with usable branch discretion." }, { "id": "O-02", "version": 1, "status": "accepted", "owner": "ORG-12", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "objective", "name": "Protect service margin", "definition": "Avoid transferring reliability gains into margin loss." }, { "id": "O-03", "version": 1, "status": "accepted", "owner": "ORG-09", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "objective", "name": "Reduce customer disruption", "definition": "Reduce avoidable disruption and repeat work; 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accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "value-stream-stage", "name": "Define service promise", "definition": "Convert accepted need into an understood feasible commitment." }, { "id": "C-110", "version": 1, "status": "accepted", "owner": "ORG-09", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "capability", "name": "Service Promise Management", "definition": "Govern commitments using resource signals; does not schedule technicians or reserve parts." }, { "id": "C-130", "version": 1, "status": "accepted", "owner": "ORG-05", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "capability", "name": "Resource Scheduling", "definition": "Match work to qualified people, time, geography and capacity." }, { "id": "C-140", "version": 1, "status": "accepted", "owner": "ORG-08", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "capability", "name": "Parts Availability Management", "definition": "Determine,reserve,position,consume,release and expire availability." }, { "id": "C-170", "version": 1, "status": "accepted", "owner": "ORG-09", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "capability", "name": "Service Performance Management", "definition": "Define and explain measures without acquiring Finance authority." }, { "id": "C-180", "version": 1, "status": "accepted", "owner": "ORG-10", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "capability", "name": "Business Information Governance", "definition": "Govern meaning,ownership,quality and semantic change." }, { "id": "BO-02", "version": 1, "status": "accepted", "owner": "ORG-09", "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-01-30", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.", "evidenceLinks": [], "sourceRefs": [ { "location": "../case-study/episode-a/EVIDENCE-PACKET.md", "locator": "#existing-architecture-fragments", "supports": "Supplied architecture identifier and definition." } ], "reviewId": "REV-A-ELEMENTS", "supersedes": null, "type": "business-object", "name": "Customer Promise", "definition": "Versioned commitment retaining original and revised promises." }, { "id": "BO-05", "version": 2, "status": "accepted", "owner": "ORG-08 VP Supply Operations", "scope": "R1 only; no enterprise/future-state authority.", "effectiveFrom": "2026-01-09", "effectiveTo": null, "reviewDate": "2026-03-03", "accessClass": "public-fictional", "classification": "fact", "confidence": "high", "confidenceBasis": "E-008.3 records bounded owner/source disposition; it does not establish enterprise authority.", "evidenceLinks": [ { "evidenceId": "E-008", "claimId": "E-008.3", "locator": "#e-008 / E-008.3", "supports": "ORG-08 owns BO-05; inventory source provisional for R1 with twice-daily reconciliation,not enterprise authority. 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Reopen only with repeatability and measured residual gaps supporting a separate comparison of integration,workflow,platform and nontechnology options.", "owner": "Jordan Reed / ORG-13 Investment Council", "decidedAt": "2026-01-09T16:00:00Z", "conditions": [ "Vendor functionality alone is insufficient.", "A4 remains a comparator contingent on source meaning and burden." ], "rationale": "Preserve options and resolve decision-relevant uncertainty before larger commitment.", "evidenceLinks": [ { "evidenceId": "E-004", "claimId": "E-004.1", "locator": "#e-004 / E-004.1", "supports": "Demo blocked commitments with absent part/skill fields." }, { "evidenceId": "E-004", "claimId": "E-004.2", "locator": "#e-004 / E-004.2", "supports": "No live feed, representative rural test, adoption or value experiment." }, { "evidenceId": "E-004", "claimId": "E-004.4", "locator": "#e-004 / E-004.4", "supports": "A4 narrow feed/exception queue: $60–120k, 1–2 FTE, contingent on source semantics; not a scarcity/travel/policy solution." } ], "affectedArchitectureIds": [ "I-01" ], "status": "active", "reviewDate": "2026-05-06", "reviewTrigger": "New diagnostic,readiness,scope,cost,capacity or residual-gap evidence.", "expiresAt": null, "reviewId": "REV-DEC-002", "supersedes": null }, { "id": "DEC-003", "type": "decision", "statement": "Authorize staggered February2 entry only after remaining training and January baseline reconciliation. 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forecast excess requires prior scope/funding action; recurring burden separate." } } ] }, { "id": "H-B-07", "recordedAt": "2026-01-30T17:00:00Z", "actor": "Avery Chen", "targetType": "analyses", "targetIds": [ "AN-A-04" ], "action": "superseded", "rationale": "The unresolved A owner/source finding remains historical; B supplies a bounded successor.", "priorExportId": "NORTHSTAR-A-20260109", "changes": [ { "path": "/", "before": { "id": "AN-A-04", "question": "What is the smallest defensible next commitment to improve customer service-promise reliability?", "statement": "BO-05 ownership and source authority remain unresolved; the candidate inventory record is not established enterprise authority.", "classification": "unknown", "confidence": "high", "confidenceBasis": "Evidence supports only the bounded assertion; limitations remain visible.", "scope": "Episode A; no readiness or outcome evidence.", "asOf": "2026-01-09T12:00:00Z", "status": "accepted", "path": [ "O-01", "RL-001", "VS-01", "RL-003", "ST-02", "C-110", "C-140", "BO-05", "I-01", "R1" ], "evidenceLinks": [ { "evidenceId": "E-003", "claimId": "E-003.2", "locator": "#e-003 / E-003.2", "supports": "Allocation, reservation, expiry and refresh have distinct meanings." }, { "evidenceId": "E-003", "claimId": "E-003.5", "locator": "#e-003 / E-003.5", "supports": "Identifiers/timestamps do not establish consistent source semantics." } ], "sourceRefs": [], "conflicts": [ "Policy,information,capacity and measurement may contribute differently." ], "implication": "Keep investment,readiness,expansion and procurement separate.", "nextAction": "Named Council and source-owner review.", "reviewId": "REV-AN-A-04", "supersedes": null }, "after": { "id": "AN-A-04", "question": "What is the smallest defensible next commitment to improve customer service-promise reliability?", "statement": "BO-05 ownership and source authority remain unresolved; 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OI-06 retains enterprise question.", "relatedIds": [ "BO-05", "DEC-001" ] } } ] }, { "id": "H-B-09", "recordedAt": "2026-01-30T17:00:00Z", "actor": "Avery Chen", "targetType": "openItems", "targetIds": [ "OI-05" ], "action": "closed", "rationale": "Record diagnostic interpretation and preserve rival response.", "priorExportId": "NORTHSTAR-A-20260109", "changes": [ { "path": "/", "before": { "id": "OI-05", "type": "review", "description": "Review whether diagnostic warrants A1,A4,smaller response or stopping.", "consequence": "Learning could become a pretext to spend the full cap.", "owner": "Jordan Reed / ORG-13", "requiredAction": "Approve the next useful commitment after diagnostic.", "dueDate": "2026-01-30", "status": "open", "closedAt": null, "resolution": null, "relatedIds": [ "DEC-001", "R1" ] }, "after": { "id": "OI-05", "type": "review", "description": "Review whether diagnostic warrants A1,A4,smaller response or stopping.", "consequence": "Learning could become a pretext to spend the full cap.", "owner": "Jordan Reed / ORG-13", "requiredAction": "Approve the next useful commitment after diagnostic.", "dueDate": "2026-01-30", "status": "closed", "closedAt": "2026-01-30T16:00:00Z", "resolution": "Diagnostic identified source semantic defects and operating uncertainties; Council envelope continues subject to readiness; A4 stays a comparator.", "relatedIds": [ "DEC-001", "R1" ] } } ] }, { "id": "H-B-10", "recordedAt": "2026-01-30T17:00:00Z", "actor": "Avery Chen", "targetType": "openItems", "targetIds": [ "OI-03" ], "action": "corrected", "rationale": "Readiness narrows but does not eliminate the measure conflict.", "priorExportId": "NORTHSTAR-A-20260109", "changes": [ { "path": "/", "before": { "id": "OI-03", "type": "conflict", "description": "Reconcile original/latest promise,cancellations and repeat-visit coding.", "consequence": "Apparent improvement may reflect denominator or definition change.", "owner": "ORG-09 / ORG-07 / ORG-12", "requiredAction": "Preserve transparent comparable customer-facing measures.", "dueDate": "2026-01-30", "status": "open", "closedAt": null, "resolution": null, "relatedIds": [ "M-01", "M-02" ] }, "after": { "id": "OI-03", "type": "conflict", "description": "R1 promise definitions approved; repeat-visit coding remains disputed and customer balancing measures need scrutiny.", "consequence": "Apparent improvement may reflect denominator or definition change.", "owner": "ORG-09 / ORG-07 / ORG-12", "requiredAction": "Finish baseline before activation; reconcile M-02 before R2; retain original/latest and customer outcomes.", "dueDate": "2026-05-06", "status": "open", "closedAt": null, "resolution": null, "relatedIds": [ "M-01", "M-02" ] } } ] }, { "id": "H-B-CONTINUE", "recordedAt": "2026-01-30T17:00:00Z", "actor": "Avery Chen", "targetType": "workspace", "targetIds": [ "WS-NORTHSTAR" ], "action": "continued", "rationale": "Carry A rejections and original evidence limits forward; add E-008 only.", "priorExportId": "NORTHSTAR-A-20260109", "changes": [] } ], "continuation": { "nextQuestion": "At day30,what conditions or breaches require adaptation,pause or escalation?", "requiredEvidence": [ "Dated training/baseline addendum after February1.", "E-009 day30 and E-010 day90 only when available." ], "reviewsDue": [ "Day30 source/backup conditions expire.", "Validate financial/productivity forecasts and customer harm." ], "reusableIds": [ "O-01", "O-02", "O-03", "VS-01", "ST-02", "C-110", "C-140", "BO-05", "R1" ], "notCurrentIds": [ "AN-A-02", "AN-A-03", "AN-A-04" ], "disposition": "continue", "instructions": [ "Retain original A conclusions and supersession history.", "Do not insert baseline results into January30 snapshot.", "No R2 activation or procurement authority follows." ] } }