{
  "scaleVersion": "0.6",
  "workspace": {
    "id": "WS-NORTHSTAR",
    "name": "Northstar — Episode A investment decision",
    "status": "active",
    "leadBusinessArchitect": "Avery Chen",
    "exportId": "NORTHSTAR-A-20260109",
    "priorExportId": null,
    "exportedAt": "2026-01-09T17:00:00Z",
    "recordPurpose": "authored-fictional-example",
    "caseVersion": "1.2"
  },
  "charter": {
    "businessQuestion": "What is the smallest defensible next commitment to improve customer service-promise reliability?",
    "decisionSupported": "Choose, condition, defer or reject A0–A4; separate learning, entry, expansion and procurement.",
    "decisionOwner": "Jordan Reed / ORG-13 Investment Council",
    "audience": [
      "Investment Council",
      "Operations",
      "Finance",
      "Customer"
    ],
    "includedScope": [
      "E-001–E-007",
      "Three candidate branch conditions",
      "Promise policy, reservation meaning, skills/capacity, exceptions and customer outcomes"
    ],
    "excludedScope": [
      "Episode B/C evidence",
      "Enterprise rollout",
      "Vendor selection",
      "Committed ROI"
    ],
    "requiredWorkProduct": "Bounded decision brief and portable continuity record",
    "sufficiencyCondition": "Compare credible alternatives, uncertainty, cost/capacity and what would reverse the recommendation.",
    "stopCondition": "Stop modeling when detail cannot change the next commitment; redesign learning that cannot alter a decision.",
    "episode": "A",
    "evidenceCutoff": "2026-01-09T12:00:00Z"
  },
  "evidence": [
    {
      "id": "E-001",
      "title": "Operations dashboard and definitions",
      "owner": "ORG-09",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-05T09:00:00Z",
      "effectiveFrom": "2026-01-05",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-001.1",
          "statement": "M-01 approximately 82% combines inconsistent local denominators.",
          "locator": "#e-001 / E-001.1"
        },
        {
          "id": "E-001.2",
          "statement": "Metro uses latest accepted appointments and removes cancellations.",
          "locator": "#e-001 / E-001.2"
        },
        {
          "id": "E-001.3",
          "statement": "Rural uses original window unless manager approves revision.",
          "locator": "#e-001 / E-001.3"
        },
        {
          "id": "E-001.4",
          "statement": "Recovery records inconsistently link original commitment.",
          "locator": "#e-001 / E-001.4"
        }
      ],
      "limitations": [
        "Not a reconciled pilot baseline; no approved customer restoration-time baseline."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-002",
      "title": "Regional quality sample",
      "owner": "ORG-07",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-06T09:00:00Z",
      "effectiveFrom": "2026-01-06",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-002.1",
          "statement": "M-02 approximately 14% against an 8% aspiration.",
          "locator": "#e-002 / E-002.1"
        },
        {
          "id": "E-002.2",
          "statement": "Regions dispute preventable-repeat coding.",
          "locator": "#e-002 / E-002.2"
        },
        {
          "id": "E-002.3",
          "statement": "Sampling and event coding require validation before savings claims.",
          "locator": "#e-002 / E-002.3"
        }
      ],
      "limitations": [
        "Disputed coding and sample frame; no causal estimate."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-003",
      "title": "Workshops and dispatcher observations",
      "owner": "Avery Chen / ORG-14",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-07T09:00:00Z",
      "effectiveFrom": "2026-01-07",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-003.1",
          "statement": "Dates sometimes promised before physical part confirmation.",
          "locator": "#e-003 / E-003.1"
        },
        {
          "id": "E-003.2",
          "statement": "Allocation, reservation, expiry and refresh have distinct meanings.",
          "locator": "#e-003 / E-003.2"
        },
        {
          "id": "E-003.3",
          "statement": "Rural travel, skills and exception approval constrain dates.",
          "locator": "#e-003 / E-003.3"
        },
        {
          "id": "E-003.4",
          "statement": "Later promises may improve reporting while worsening service.",
          "locator": "#e-003 / E-003.4"
        },
        {
          "id": "E-003.5",
          "statement": "Identifiers/timestamps do not establish consistent source semantics.",
          "locator": "#e-003 / E-003.5"
        }
      ],
      "limitations": [
        "Convergent observation, not a controlled causal study."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-004",
      "title": "Vendor demonstration and integration note",
      "owner": "ORG-11",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-08T09:00:00Z",
      "effectiveFrom": "2026-01-08",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-004.1",
          "statement": "Demo blocked commitments with absent part/skill fields.",
          "locator": "#e-004 / E-004.1"
        },
        {
          "id": "E-004.2",
          "statement": "No live feed, representative rural test, adoption or value experiment.",
          "locator": "#e-004 / E-004.2"
        },
        {
          "id": "E-004.3",
          "statement": "Platform planning range $4–7m over 18–24 months, not accepted quote.",
          "locator": "#e-004 / E-004.3"
        },
        {
          "id": "E-004.4",
          "statement": "A4 narrow feed/exception queue: $60–120k, 1–2 FTE, contingent on source semantics; not a scarcity/travel/policy solution.",
          "locator": "#e-004 / E-004.4"
        }
      ],
      "limitations": [
        "Functionality is not fit/value; API availability is not integration feasibility."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-005",
      "title": "Finance planning memorandum",
      "owner": "Morgan Ellis / ORG-12",
      "authority": "governed-authority",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-08T09:00:00Z",
      "effectiveFrom": "2026-01-08",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-005.1",
          "statement": "Enterprise margin31%; proposed cumulative guardrail at least31%.",
          "locator": "#e-005 / E-005.1"
        },
        {
          "id": "E-005.2",
          "statement": "Unvalidated gross recoverable credits/overtime $9–18k/month; excludes lost demand.",
          "locator": "#e-005 / E-005.2"
        },
        {
          "id": "E-005.3",
          "statement": "90-day delay scenario $27–54k if other conditions hold; not ROI.",
          "locator": "#e-005 / E-005.3"
        },
        {
          "id": "E-005.4",
          "statement": "A1 includes labor/training/participation/measurement; recurring burden separate.",
          "locator": "#e-005 / E-005.4"
        },
        {
          "id": "E-005.5",
          "statement": "Resolve decision-changing uncertainty cheaply before material commitment.",
          "locator": "#e-005 / E-005.5"
        }
      ],
      "limitations": [
        "Planning assumptions are neither achieved benefits nor causal estimates."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-006",
      "title": "Two-week commitment review",
      "owner": "ORG-09",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-08T09:00:00Z",
      "effectiveFrom": "2026-01-08",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-006.1",
          "statement": "68/180 had recorded part/skill confirmation:37.8%.",
          "locator": "#e-006 / E-006.1"
        },
        {
          "id": "E-006.2",
          "statement": "Six candidate branches differ from later eligible cohort.",
          "locator": "#e-006 / E-006.2"
        },
        {
          "id": "E-006.3",
          "statement": "M-04 part/skill checks do not equal complete policy compliance.",
          "locator": "#e-006 / E-006.3"
        },
        {
          "id": "E-006.4",
          "statement": "Missing evidence may be recording failure rather than missing action.",
          "locator": "#e-006 / E-006.4"
        }
      ],
      "limitations": [
        "Purposive sample; cannot annualize or reuse as the pilot baseline."
      ],
      "disposition": "limited"
    },
    {
      "id": "E-007",
      "title": "Branch capacity and options worksheet",
      "owner": "ORG-05 / Finance / Delivery",
      "authority": "supporting-evidence",
      "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
      "availableAt": "2026-01-09T09:00:00Z",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "claims": [
        {
          "id": "E-007.1",
          "statement": "Five-day diagnostic within $15k included in eventual A1 cap.",
          "locator": "#e-007 / E-007.1"
        },
        {
          "id": "E-007.2",
          "statement": "Proposed cumulative stages:$15k diagnostic,$75k preparation,$300k after entry.",
          "locator": "#e-007 / E-007.2"
        },
        {
          "id": "E-007.3",
          "statement": "Proposed productivity,cost/capacity/customer guards and original/restoration measures.",
          "locator": "#e-007 / E-007.3"
        },
        {
          "id": "E-007.4",
          "statement": "Readiness,customer harm and source authority may stop a test after analysis is sufficient.",
          "locator": "#e-007 / E-007.4"
        }
      ],
      "limitations": [
        "Three purposively selected branches do not establish representativeness; cost/capacity provisional."
      ],
      "disposition": "limited"
    }
  ],
  "elements": [
    {
      "id": "O-01",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "objective",
      "name": "Reliable service promises",
      "definition": "Reliable promises with usable branch discretion."
    },
    {
      "id": "O-02",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-12",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "objective",
      "name": "Protect service margin",
      "definition": "Avoid transferring reliability gains into margin loss."
    },
    {
      "id": "O-03",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "objective",
      "name": "Reduce customer disruption",
      "definition": "Reduce avoidable disruption and repeat work; equipment availability matters."
    },
    {
      "id": "VS-01",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "value-stream",
      "name": "Restore Equipment Availability",
      "definition": "Customer value is usable equipment, not a kept revised appointment."
    },
    {
      "id": "ST-02",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "value-stream-stage",
      "name": "Define service promise",
      "definition": "Convert accepted need into an understood feasible commitment."
    },
    {
      "id": "C-110",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "capability",
      "name": "Service Promise Management",
      "definition": "Govern commitments using resource signals; does not schedule technicians or reserve parts."
    },
    {
      "id": "C-130",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-05",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "capability",
      "name": "Resource Scheduling",
      "definition": "Match work to qualified people, time, geography and capacity."
    },
    {
      "id": "C-140",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-08",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "capability",
      "name": "Parts Availability Management",
      "definition": "Determine,reserve,position,consume,release and expire availability."
    },
    {
      "id": "C-170",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "capability",
      "name": "Service Performance Management",
      "definition": "Define and explain measures without acquiring Finance authority."
    },
    {
      "id": "C-180",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-10",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "capability",
      "name": "Business Information Governance",
      "definition": "Govern meaning,ownership,quality and semantic change."
    },
    {
      "id": "BO-02",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "business-object",
      "name": "Customer Promise",
      "definition": "Versioned commitment retaining original and revised promises."
    },
    {
      "id": "BO-05",
      "version": 1,
      "status": "accepted",
      "owner": "Unresolved: ORG-08 proposed; OI-02",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "unknown",
      "confidence": "insufficient",
      "confidenceBasis": "Object identified; owner/source unresolved.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "business-object",
      "name": "Part Reservation",
      "definition": "Reservation state and expiry; owner and source authority unresolved."
    },
    {
      "id": "BO-06",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-05",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "business-object",
      "name": "Technician Assignment",
      "definition": "Skill qualification and assignment acceptance are separate checks."
    },
    {
      "id": "I-01",
      "version": 1,
      "status": "accepted",
      "owner": "ORG-09",
      "scope": "Fictional Northstar Episode A decision; accepted for this engagement only.",
      "effectiveFrom": "2026-01-09",
      "effectiveTo": null,
      "reviewDate": "2026-01-30",
      "accessClass": "public-fictional",
      "classification": "fact",
      "confidence": "high",
      "confidenceBasis": "Supplied case definition reviewed for this scope, not evidence of an achieved outcome.",
      "evidenceLinks": [],
      "sourceRefs": [
        {
          "location": "../case-study/episode-a/EVIDENCE-PACKET.md",
          "locator": "#existing-architecture-fragments",
          "supports": "Supplied architecture identifier and definition."
        }
      ],
      "reviewId": "REV-A-ELEMENTS",
      "supersedes": null,
      "type": "initiative",
      "name": "Connected Service Promise",
      "definition": "Proposed bounded business change, not approved technology."
    },
    {
      "id": "R1",
      "version": 1,
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        "RL-009",
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        "RL-011",
        "RL-012",
        "RL-013",
        "RL-014",
        "RL-015",
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        "RL-020",
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        {
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        "R1"
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        {
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        "ST-02",
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        "R1"
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        "BO-05",
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        {
          "evidenceId": "E-003",
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        {
          "evidenceId": "E-003",
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      "id": "DEC-001",
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      "conditions": [
        "Include branch participation and measurement.",
        "Review what would make A0/A4 or stopping preferable.",
        "Approve policy,definitions,owner/source status,branch selection and readiness before activation."
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        {
          "evidenceId": "E-007",
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        "BO-05",
        "POL-01"
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      "conditions": [
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        "A4 remains a comparator contingent on source meaning and burden."
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          "evidenceId": "E-004",
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        },
        {
          "evidenceId": "E-004",
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          "locator": "#e-004 / E-004.2",
          "supports": "No live feed, representative rural test, adoption or value experiment."
        },
        {
          "evidenceId": "E-004",
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        }
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      "reviewId": "REV-DEC-002",
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      "id": "OI-02",
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      "resolution": null,
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    },
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      "id": "OI-03",
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      "description": "Reconcile original/latest promise,cancellations and repeat-visit coding.",
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      "owner": "ORG-09 / ORG-07 / ORG-12",
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      "resolution": null,
      "relatedIds": [
        "M-01",
        "M-02"
      ]
    },
    {
      "id": "OI-05",
      "type": "review",
      "description": "Review whether diagnostic warrants A1,A4,smaller response or stopping.",
      "consequence": "Learning could become a pretext to spend the full cap.",
      "owner": "Jordan Reed / ORG-13",
      "requiredAction": "Approve the next useful commitment after diagnostic.",
      "dueDate": "2026-01-30",
      "status": "open",
      "closedAt": null,
      "resolution": null,
      "relatedIds": [
        "DEC-001",
        "R1"
      ]
    }
  ],
  "maintenance": [
    {
      "id": "MAINT-01",
      "architectureIds": [
        "BO-02",
        "BO-05",
        "C-110",
        "C-170",
        "POL-01"
      ],
      "governingSource": "Northstar learning edition1.2; bounded source-owner dispositions.",
      "steward": "Avery Chen",
      "reviewTrigger": "New readiness/results; changed promise semantics,ownership,guards or scope.",
      "reviewDate": "2026-01-30",
      "reuseScenarios": [
        "Readiness",
        "Day30/90 review",
        "R2 decision"
      ],
      "retirementCondition": "Supersede when scope,ownership or source authority ceases to apply."
    }
  ],
  "history": [
    {
      "id": "H-A-01",
      "recordedAt": "2026-01-09T17:00:00Z",
      "actor": "Avery Chen",
      "targetType": "workspace",
      "targetIds": [
        "WS-NORTHSTAR"
      ],
      "action": "created",
      "rationale": "Authored fictional reference answer. Later evidence not yet supplied.",
      "priorExportId": null,
      "changes": []
    }
  ],
  "continuation": {
    "nextQuestion": "Does readiness evidence justify R1 activation under DEC-001?",
    "requiredEvidence": [
      "E-008 when available."
    ],
    "reviewsDue": [
      "Source/owner,policy,measure,customer-outcome and diagnostic-tranche review."
    ],
    "reusableIds": [
      "O-01",
      "O-02",
      "O-03",
      "VS-01",
      "ST-02",
      "C-110",
      "C-140",
      "BO-05",
      "R1"
    ],
    "notCurrentIds": [
      "AN-A-02",
      "AN-A-03"
    ],
    "disposition": "continue",
    "instructions": [
      "Load Episode B only at readiness.",
      "Preserve A findings and rejected claims with their original asOf dates.",
      "A named human records readiness; SCALE cannot activate."
    ]
  }
}
